Last Updated: October 1, 2022

PBN Refund and Cancellation Policy

This agreement is presented in English language. If any translated versions conflict with this version, this is still deemed the correct and default version.

Issued: October 2022

Welcome to PBN!

From here on, these Terms of Use will be referred to as Refund and Cancellation Policy and will lay down the rules of the relationship between you and PBN. By using PBN, you agree to these terms. PLEASE READ THEM CAREFULLY. Needless to say, if you don’t agree with any or all of the terms, please do not use PBN.

In most cases, No refund will be granted once the payment is done. However, exceptions may be made based on the following circumstances:
1) Multiple payments for same services.
2) A candidate paid the fee online but did not get the confirmation due to connection failure and the PBN is not able provide softcopy of the Fee Invoice.

Transaction fees charged would not be refunded/ reversed for any refund or reversal of any transaction.
For online payments, it is important for candidates to note the transaction number and order no. for future reference and request for any type of Refund, for whatsoever reason, will be at the sole discretion of the PBN.